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Retail & F&B operations · in partnership with marql

Know what's happening in every store, every morning.

Your POS and accounting data becomes one daily action list per store. See the leak. Fix it. Get the margin back.

No POS replacementWorks with your existing systemsUp and running in 72 hours
marqlmarql partner
Price calculator
How many active locations do you run?
locations
Monthly price
€199 / per month
VAT not included
€199 · included in the floor price
The floor price of 199 euro covers 1 to 3 locations. Platform, connectors and AI Copilot included. The rate drops as your network grows. No plans, no seat limits.
You pay the official marql price, with no markup. New Miletus acts as your local implementation and support team.
Request a demo
Best fit
2+ locations
Formats
Retail · HoReCa · Franchise
Connects to
POS, ERP, accounting, Excel/API
Setup
No POS or ERP replacement
Built for how you already work

For café groups, retail chains and franchise networks.

Choose the operating view that matches your business. The same live operating data sits underneath every one of them.

01

Café & HoReCa

Revenue, margin and stock across locations, daily rather than monthly, with delivery platforms rolled into one picture.

02

Retail chain

One view for every store, SKU and shift. ABC classes, stock health and the stores dragging your margin, surfaced automatically.

03

Franchise network

Scorecards, audits and royalties without the spreadsheets. Roll the same standards across every unit and see who follows the playbook.

The shift

Stop finding out at month-end. Start knowing every day.

Without New Miletus
  • Sales data locked in POS, accounting stuck in Excel, no unified view
  • Margin problems discovered weeks too late in monthly accounting
  • Each store run on gut-feel, with no benchmarks and no standards
  • Hours lost on manual WhatsApp reports every evening
  • No analyst or COO affordable for a 3 to 10 store business
With New Miletus
  • All stores in one live view: revenue, margin, alerts
  • Daily AI insight on what changed and why, before it costs you
  • Automatic benchmarking: which store drags you down, and by how much
  • No manual reporting, just a push when something needs attention
  • Analysis at a fraction of an analyst's cost, rolled out by our team
Morning briefing

Your whole chain in one card, every morning at 08:30.

A short summary arrives before the day starts: revenue, margin, receipts and anomalies across all stores, plus one suggested action. If nothing needs attention, it says so.

What you get

Six core views. One operating layer for your whole chain.

Start with the screens teams open most often. Dashboard, Today, Products, P&L, Analytics and Loyalty all run on the same operating data.

01 · Dashboard

Chain overview

Revenue, margin and store performance in one owner-level view. See where attention is needed before the day drifts.

Stars
Cash cows
Questions
Dogs
02 · Today

Products & stock

Sales velocity, ABC classes, stock health and recommended actions. See which products move, stall or need intervention.

Which store lost margin this week?
Kreuzberg −2.4pp. Root cause: shrinkage +€1.2K.
What do we do?
03 · Copilot

AI copilot

Ask about revenue, margin and performance in plain language. Answers stay grounded in your own data, with the next step.

Revenue119.1k
Cost of goods−43.2k
Gross profit75.9k
Ops & staff−32.5k
Net profit43.4k
04 · P&L

Store-level P&L

Revenue, cost of goods, gross profit and net margin. Updated daily for every location in your network.

05 · Analytics

Trends & comparisons

Revenue and margin trends with period-over-period comparison. See which stores outperform and where margin is compressed.

06 · Loyalty

Members & segments

Champions, loyal, at-risk and new. See who is returning, who is drifting and what your campaigns actually did.

See it in action

One screen. The AI is always watching your dashboards.

Every saved view gets a live health status: On track, Check or Attention. The copilot reads the numbers behind each one, tells you which store needs attention and why, and turns the insight into a tracked task or decision.

AI copilot

Ask why. Get the answer with numbers.

Revenue dropped? Margin compressed? The copilot investigates your actual POS and accounting data and tells you exactly why, and what to do next.

New Miletus AI copilot
How are sales today?
Revenue so far is 24,180 €, +12% vs yesterday and above benchmark. Top store: City Center (+17%). One anomaly: Westside is −8% behind its usual Tuesday pace.
Will we close the plan this month?
At current pace, forecast is 620,000 €, which is +6% above target. 14 days left, healthy buffer. If pace drops 10%, you finish −2% below.
Results are indicative, verify before acting. Compliant with EU AI Act Art. 50 (Regulation (EU) 2024/1689). Data secured and isolated.

Morning briefing

A personal summary every morning: KPIs, anomalies and a suggested action for each.

Plan forecast

"Will we hit the plan?" returns a projected month-end figure and the daily pace to close the gap.

Proactive patterns

Detects 3-week declines, Monday slowdowns and peak-hour drops before you notice them.

Store comparisons

Compare stores, periods and dayparts to see where performance starts to drift.

Inline charts

Answers include revenue comparisons and store ranking without switching screens.

Cross-module context

Pulls together Dashboard, Today, Products and Loyalty so answers stay grounded.

How it works

From scattered data to a scalable operation, in four steps.

New Miletus maps your stack, connects it, and stays with you through rollout. No rip-and-replace.

Step 01

Connect

We plug into your existing ERP, POS, accounting and e-commerce. No replacement. Live in 72 hours.

Step 02

Unify

Store-level data is consolidated into one chain model: sales, margin, stock, staff, customers, cash.

Step 03

Manage

Owners, COOs and store teams work from role-based views: KPIs, daily priorities, alerts and follow-through.

Step 04

Repeat standards

Roll the same standards across stores and franchise units. Replicate winning playbooks without rebuilding reporting.

Integrations

30+ connectors. Made for the systems you already use.

Keep your POS, accounting software and bank. We connect in hours and turn scattered data into one clear operating picture, with New Miletus handling the mapping.

Accounting

  • QuickBooks
  • Xero
  • PayU
  • 1C / e:corg

POS / checkout

  • Square
  • Toast
  • Lightspeed
  • iiko · Poster · r_keeper

E-commerce & delivery

  • Shopify · WooCommerce
  • Deliverect
  • Uber Eats · Glovo
  • Foodpanda · Bolt

Custom

  • CSV / Excel
  • REST API
  • Webhooks
  • Custom exports
EURomaniaBulgariaSerbiaGreeceCyprusUkraine
Why New Miletus

The product is powerful. The rollout is where chains win or lose.

marql gives you the daily operating layer. New Miletus makes it fit your business: we connect your ERP, POS and accounting, model your stores correctly, and stay with your team until the morning briefing is something people act on.

in ERP since 2005
Two decades building ERP & BI for operations
10,000+
ERP user seats live in production
100+
Implementation projects delivered
72h
To your first live briefing

We connect what others can't

1C, e:corg, Odoo, custom back-offices and Excel exports. Our ERP integration team maps messy real-world stacks into clean operating data.

We model your numbers right

Margin, cost of goods and P&L only help if they are correct. Two decades of accounting-grade reporting stands behind every figure.

We make it stick

Rollout, store onboarding, role-based views and training, so the daily habit survives past week one across every location.

Data access

What we need to connect, and what we never touch.

We start from owner-approved read access or scheduled exports, and use it to build the daily briefing, not to operate your POS or accounting.

Read

Sales + accounting

Receipts, products, stores, payments, invoices, costs and margin inputs.

No write

Nothing changes

No invoice edits, no payment processing, no POS settings changed.

Owner

You approve access

You or your admin provides API keys, CSV exports or connector access.

Secure

SSO + cloud

Role-based access, SSO available, cloud-hosted infrastructure, GDPR-ready processes.

Common questions

Everything you need before the call.

Do we need to replace our POS or ERP?

No. This is an operating layer on top of what you already run. We connect read-only to your POS, ERP and accounting, and nothing in those systems changes.

What systems can you connect to?

30+ connectors out of the box: Square, Toast, Lightspeed, iiko, Poster, r_keeper, Shopify, WooCommerce, QuickBooks, Xero, delivery platforms, plus 1C, e:corg and custom back-offices via New Miletus. Anything else, we bridge via API, webhooks or scheduled CSV/Excel.

Do you write back into our systems?

No write-back by default. We read the data needed for the briefing and leave your systems untouched.

What access do you need from our accountant or IT?

Owner-approved read access: API keys, a connector login, or scheduled exports. We map your stores and validate the numbers with your team before go-live.

How long does onboarding take?

Most chains see their first morning briefing within 72 hours of connecting. Full multi-store rollout is scoped in the first 20-minute stack review.

Is this for retail, HoReCa or franchises?

All three. The operating data is the same underneath, and each format gets a tailored view: café groups, retail chains and franchise networks.

How does pricing work for multiple locations?

Pricing scales by locations and modules, and includes New Miletus implementation. We quote after the stack review. Details on request.

Ready when you are

Take control of your stores.

Book a 20-minute stack review. We map your current systems and show exactly what we would connect first. No POS replacement. No setup fee.

72h
Avg. onboarding
0
Stack replacement
1
Cockpit, whole chain

See your stores in one morning briefing

Book a 20-minute stack review: we map your POS, accounting and delivery platforms and show what we would connect first. No POS replacement. No setup fee.

In the review you get
A connector map for your current POS, accounting and delivery stack
A realistic 72-hour plan to your first live morning briefing
An exact monthly price for your location count, with no markup